Category: Tech

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Products to avoid

The nice thing about mass-market commercial software is that I can purchase it at a small fraction of the cost to develop it myself, which I would never do because I don’t have the time. Unfortunately, home-user mass-market software seems to lack quality. Here are some that I recommend against.

* [Greeting Card Factory](http://www.google.com/search?q=greeting+card+factory). When I opened the package, I discovered that the software shipped on about six separate CDs! I purchased the software in 2007 — an enlightened age where most people have DVD drives. I’m impatient, and disliked having to play disk jockey to install the software. Once installed, I discovered that it’s cumbersome to use — too much clicking with the mouse required to get the job done. There’s no good preview of card greeting messages in the template browser, so I have to load each one in, click through the buttons to see the message, and then start all over again to find an appropriate card. It sure is a waste of time. The best greeting card software I’ve used was American Greetings, but that version was designed years ago and required inserting CDs to load some of the cards. Hallmark’s software was the most polished, robust, and least annoying, but I liked the quality of cards from American Greetings better.

UPDATE: There is a good way to preview greeting card messages in the template browser — you have to increase the zoom level to the maximum, and additional preview controls become visible.

* Symantec and McAffe AntiVirus. They slow down a computer too much (by 20% or more!). Anything that annoys my grandmother about activation is too much of a hassle. Switch to [AVG Free](http://www.google.com/search?q=AVG+free). I run Vista with an unprivileged account, and so far, I haven’t needed AV. I ran AVG Free on Windows XP for several years, and never got a virus — because I didn’t download and install random software — and because my user account didn’t have administrative privileges.

There’s hardware to avoid as well:

* [Kodak printers](http://printers.kodak.com/). I decided to give a Kodak printer a try because of the promise of cheaper ink. The printer has been a constant hassle ever since we purchased it. Just tonight, even after selecting the best print quality, it still printed every other line as faded and smudgy. My wife seems to know the ritual to make it print better, but she’s not here at the moment. Avoid Kodak printers at all costs. Go with an Epson or an HP — they provide quality results. If a laser printer fits your needs, they’re usually more reliable than an inkjet printer.

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Fedora 9, NVidia, VMWare Server

I’ve upgraded four systems to Fedora 9 in the past couple of weeks. For those that have NVidia cards, it was a bumpy ride until NVidia released a [new driver](http://www.nvidia.com/object/linux_display_ia32_173.08.html). To install it as a pre-built RPM package, see [this blog post](http://nareshv.blogspot.com/2008/04/fedora-9-rawhide-and-latest-nvidia-179.html).

For the system that runs VMWare Server, it was necessary to [upgrade to version 1.0.6](http://www.howtoforge.com/vmware-server-installation-on-a-fedora9-desktop), which supports the 2.6.25 kernel shipped with Fedora 9.

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NoMachine NX, Fedora 9 and SELinux

I upgraded from Fedora 7 to Fedora 9 using [preupgrade](http://fedoraproject.org/wiki/PreUpgrade), and then I couldn’t connect to the [NoMachine NX Server](http://www.nomachine.com/). It’s due to SELinux, again (I [wrote about this earlier](http://jaredrobinson.com/blog/?p=89)). The approach to solve it is still the same, although the policy is different:

Here’s what my audit.log messages looked like:

May 30 07:48:03 localhost kernel: type=1400 audit(1212155283.470:7): avc: denied { getattr } for pid=876 \
comm=”sshd” path=”/usr/NX/home/nx/.ssh/authorized_keys2″ dev=sda2 ino=70976 \
scontext=system_u:system_r:sshd_t:s0-s0:c0.c1023 tcontext=system_u:object_r:usr_t:s0 tclass=file \
May 30 08:22:35 localhost kernel: type=1400 audit(1212157355.873:9): avc: denied { read } for pid=872 \
comm=”sshd” name=”authorized_keys2″ dev=sda2 ino=70976 \
scontext=system_u:system_r:sshd_t:s0-s0:c0.c1023 tcontext=system_u:object_r:usr_t:s0 tclass=file

Here’s how I created and inserted the policy:

cd /etc/selinux
cat /var/log/audit/audit.log | audit2allow -M nx
semodule -i nx.pp

And here’s the nx.te file:

module nx 1.0;
require {
type sshd_t;
type usr_t;
class file { read getattr };
}
#============= sshd_t ==============
allow sshd_t usr_t:file { read getattr };

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Open Source Security report from Coverity

[Coverity](http://www.coverity.com) has published it’s [Open Source Scan Report 2008](http://coverity.com/library/pdf/Coverity-Scan_Open_Source_Report_2008.pdf), which details the security status of several open source projects. Here’s my summary:

* The overall security of open source projects is improving.
* There’s a linear relationship between the amount of code and the amount of bugs.
* Surprisingly, there’s no relation between function length and defect density.

Projects with exceptionally low defect density include Amanda, NTP, OpenPAM, OpenVPN, Perl, PHP, Python, TCL, Postfix, Samba, curl, libvorbis and vim.

The top two security defects are

1. NULL pointer dereference
2. Resource leak

I got to preview [Coverity Prevent](http://www.coverity.com/html/prod_prevent.html) at a previous job, and it rocks at finding real bugs in code, with a very low rate of false positives.

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What programs are listening to the network?

Sometimes, I’d like to know what programs on my system are listening to the network, and to quote the Perl motto, “there’s more than one way to do it”. On Linux, there’s `lsof -Pi` and `netstat -p`. On Windows XP and Vista, there’s the built-in `netstat -b[v] -a` and a separate utility called [tcpview](http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx). I’ve included example usages and outputs.

__lsof__ (Linux)

sudo lsof -Pni

COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME
python 1886 root 4u IPv4 6621 TCP 127.0.0.1:2207 (LISTEN)
cupsd 1898 root 3u IPv4 6663 TCP 127.0.0.1:631 (LISTEN)
cupsd 1898 root 4u IPv6 6664 TCP [::1]:631 (LISTEN)
cupsd 1898 root 6u IPv4 6667 UDP *:631
sshd 1912 root 3u IPv4 6711 TCP *:22 (LISTEN)
httpd 20084 apache 4u IPv6 7293 TCP *:80 (LISTEN)
httpd 20085 apache 4u IPv6 7293 TCP *:80 (LISTEN)
httpd 20086 apache 4u IPv6 7293 TCP *:80 (LISTEN)
httpd 20087 apache 4u IPv6 7293 TCP *:80 (LISTEN)
httpd 20088 apache 4u IPv6 7293 TCP *:80 (LISTEN)
httpd 20089 apache 4u IPv6 7293 TCP *:80 (LISTEN)
httpd 20090 apache 4u IPv6 7293 TCP *:80 (LISTEN)
httpd 20091 apache 4u IPv6 7293 TCP *:80 (LISTEN)

__netstat__ (Linux)

sudo netstat -lp –inet –numeric-hosts

Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:ssh 0.0.0.0:* LISTEN 1912/sshd
tcp 0 0 127.0.0.1:ipp 0.0.0.0:* LISTEN 1898/cupsd
tcp 0 0 127.0.0.1:2207 0.0.0.0:* LISTEN 1886/python
udp 0 0 0.0.0.0:ipp 0.0.0.0:* 1898/cupsd

Where’s `httpd`? It should be there, and it is, when I exclude the `–inet` option:

Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 :::http :::* LISTEN 2038/httpd
tcp 0 0 ::1:ipp :::* LISTEN 1898/cupsd

__TcpView__ (Windows)

[Download](http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx) and start TcpView. From the menu, choose File > Save. Here’s the output from the file.

Process Protocol Local Address Remote Address State
svchost.exe:1064 TCP jareds-xp:epmapi jareds-xp:0 LISTENING
System:4 TCP jareds-xp:microsoft-ds jareds-xp:0 LISTENING
svchost.exe:976 TCP jareds-xp:3389i jareds-xp:0 LISTENING
nxssh.exe:2032 TCP jareds-xp:11000 jareds-xp:0 LISTENING

__netstat__ (Windows)

Note that this runs quite slowly on Windows.

netstat -bva

Active Connections

Proto Local Address Foreign Address State PID
TCP jareds-xp:epmap jareds-xp.mydomain.com:0 LISTENING 1064
c:\windows\system32\WS2_32.dll
C:\WINDOWS\system32\RPCRT4.dll
c:\windows\system32\rpcss.dll
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ADVAPI32.dll
[svchost.exe]

TCP jareds-xp:microsoft-ds jareds-xp.mydomain.com:0 LISTENING 4
— unknown component(s) —
[System]

TCP jareds-xp:3389 jareds-xp.mydomain.com:0 LISTENING 976
— unknown component(s) —
c:\windows\system32\rpcss.dll
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ADVAPI32.dll
[svchost.exe]

TCP jareds-xp:11000 jareds-xp.mydomain.com:0 LISTENING 2032
[nxssh.exe]

TCP jareds-xp:3389 jareds-xp.mydomain.com:0 LISTENING 976
— unknown component(s) —
c:\windows\system32\rpcss.dll
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ADVAPI32.dll
[svchost.exe]

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Read Office 2007 documents on Linux

I’ve had a few occasions where I’ve needed to read Microsoft Office 2007 documents, even though I don’t have Office 2007. There are several approaches.

Office 2007 stores it’s files and a zip archive, with xml files inside. This means that they’re somewhat human readable. I’ve used unzip to extract the file, and poked around until I found the xml file that represented the document (word/document.xml for docx). This works fairly well for Word and Power Point documents, but I’m not so sure that it would be good for Excel files.

Novell has provided a [converter](http://odf-converter.sourceforge.net) that converts Office 2007 documents to Open Office documents, and allows Office 2007 to save in Open Office format. The command line converter appears to work well, in my limited experience. Thanks to [this blog post](http://www.oooninja.com/2008/01/convert-openxml-docx-etc-in-linux-using.html), here’s how I installed it on a Fedora/RedHat system:

* “mkdir converter“
* “cd converter“
* “wget http://download.go-oo.org/red-carpet/ooo-680/sled-10-sp-i586/odf-converter-1.1-7.i586.rpm“
* “rpm2cpio odf-converter*rpm | cpio -ivd“
* “sudo cp usr/lib/ooo-2.0/program/OdfConverter /usr/local/bin“
* “cd ..“
* “rm -rf converter“

Run it as follows:

* “OdfConverter /i example.docx“

Windows users with MS Word 2000, 2002 or 2003 can install the [Microsoft Office Compatibility Pack](http://office.microsoft.com/en-us/word/HA100444731033.aspx). For those without MS Word, there’s the read-only [word viewer](http://www.microsoft.com/downloads/details.aspx?FamilyId=3657CE88-7CFA-457A-9AEC-F4F827F20CAC&displaylang=en)

Mac OS X Tiger office applications reportedly open Office 2007 documents.

Mac, Linux and FreeBSD users can use an online document conversion service such as [http://www.docx2doc.com/](http://www.docx2doc.com/) and [http://docx-converter.com/](http://docx-converter.com/) — with the caveat it may be unwise to submit confidential or proprietary documents to a third party.

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Palm TX: There’s more than one way to install an application

When I got my Palm TX, I didn’t realize that the Palm Desktop software wasn’t completely compatible with Windows Vista. For example, I can’t install new palm apps via hot syncing. Here are some alternative install paths:

1. Attach the pdb files to an email, and send it to myself. Use VersaMail to retrieve the message, and install the pdb attachments.
1. Use the web browser to download and install a pdb file.
1. Have someone beam it using the IR interface.
1. Have someone send it using bluetooth.
1. Install from an SD card. I haven’t verified that this works.

While I’m at it, it seems like configuring Linux to hotsync with Palm devices can be a pain. As an alternative, I think I’ll get an SD card and use [nvbackup](http://handypalmstuff.sourceforge.net/) to backup to SD, and then copy the backup from SD to my Linux box and use it with JPilot.

There’s more than one way to do things, especially for a Palm equipped with built-in WiFi, bluetooth and an SD expansion card.

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Disk Encryption: Not as secure as I thought

Apparently, it’s easier than I thought to recover disk encryption keys from a stolen laptop computer. The attack works against “several popular disk encryption systems: BitLocker (a feature of Windows Vista), FileVault (a feature of Mac OS X), dm-crypt (a feature of Linux), and TrueCrypt”. Watch the demonstration video at [http://citp.princeton.edu/memory/](http://citp.princeton.edu/memory/).

> The root of the problem lies in an unexpected property of today’s DRAM memories. DRAMs are the main memory chips used to store data while the system is running. Virtually everybody, including experts, will tell you that DRAM contents are lost when you turn off the power. But this isn’t so. Our research shows that data in DRAM actually fades out gradually over a period of seconds to minutes, enabling an attacker to read the full contents of memory by cutting power and then rebooting into a malicious operating system.

Encrypting a disk drive _does_ increase the confidentiality of data. It’s just not as secure as once thought.

Sidenote: Software and hardware based [key loggers](http://en.wikipedia.org/wiki/Keystroke_logging) can reduce the security of encryption as well.

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‘iotop’ shows top I/O consumers

Want to know why your Linux box is sluggish? Some program is probably hogging disk I/O. I just discovered a cool utility that shows what programs are using the most disk I/O: [iotop](http://guichaz.free.fr/misc/). To install it on Fedora, run

yum install iotop

Otherwise, download and run [iotop.py](http://guichaz.free.fr/misc/iotop.py) — it requires Python 2.5+ and Linux kernel 2.6.20+