Five years ago, I started a new job and encountered the [JIRA](http://www.atlassian.com/software/jira/) bug tracking system, after having been subject to pathetic bug tracking systems at previous companies. JIRA knocked their socks off in terms of ease-of-use and multi-platform support (it runs in a web browser). I’ve been a pleased JIRA user ever since. Recently, I stumbled on this article about what’s new in some of the best quality bug tracking systems on the market.
> Bug (issue) tracking systems have become a standard tool for any organization that develops software and have evolved greatly in the last years. InfoQ has conducted a virtual panel with people from JIRA, FogBugz, Basecamp and MantisBT about this evolution and the future developments in this field.
The virtual panel discusses integration with IDEs, project planning, story-boarding, and social networking integration.