Blind adherence to process

Blind adherence to process also drives out creative people and rewards nonproductive bean counters.

From The Responsive Enterprise: Embracing the Hacker Way

To paraphrase something else the article said: Organizational memory needs to be periodically “reset” to keep up with operating in a changing world, else it can become an impediment to growth.

Another comment about process:

Being agile is about communication. The process needs to change with the situation. — Erik Meijer